At ImmeDine, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, process, and safeguard your data in compliance with applicable Indian laws including the Digital Personal Data Protection Act, 2023.
We collect only the data necessary to provide and improve our services.
Name, phone number, email address, business details, and account credentials
Orders, billing details, inventory records, invoices, and transaction history
IP address, device type, operating system, app usage logs, and access timestamps
• To provide and operate POS, billing, and restaurant management services
• To process transactions and generate invoices
• To improve product features and performance
• To send service-related communications and alerts
• To comply with legal and regulatory obligations
Data is processed based on user consent, contractual necessity, and compliance with applicable laws.
We implement reasonable security practices including encryption, secure APIs, access control, and monitoring systems.
Access to data is restricted to authorized personnel on a need-to-know basis.
While we strive to protect data, no system is completely secure. Use of the platform is at your own risk.
We retain data only as long as necessary for service delivery and legal compliance. Upon termination, data may be retained for up to 90 days, after which it may be permanently deleted unless required by law.
• We do not sell personal data to third parties
• Data may be shared with payment gateways, cloud providers, and messaging services strictly for service delivery
• We may disclose data if required by law or government authorities
Data may be processed or stored on servers located outside India through trusted service providers, subject to applicable legal safeguards.
You have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion of data
• Withdraw consent (subject to service limitations)
We may use cookies or similar technologies to enhance user experience, analyze usage, and improve services.
In case of a data breach, we will take appropriate corrective actions and notify affected users as required under applicable laws.
For any privacy-related concerns, you may contact us at:
Email: support@immedine.com
This policy may be updated periodically. Continued use of the platform constitutes acceptance of the updated policy.